1. Introduction

TV Remote for Roku & Fire TV ("the app") is an Android application published by Pivot Master Apps ("we", "us"). This policy explains what information the app handles, what leaves your device and what does not, and the choices you have.

It covers the app published on Google Play under the package name com.pivotapps.tvremote, and this website.

The app talks only to your TV, on your own Wi-Fi.

2. What the app collects

"Collects" here means information that leaves your device. Everything the app does purely on your phone is listed in section 3 and is not collected by anyone.

InformationWhenWhyWhere it goes
Advertising ID Always, in the free version To show and measure advertising Google AdMob
App activity and diagnostics Always To see which features are used Google Firebase Analytics
Crash logs and diagnostics When the app crashes or misbehaves To find and fix crashes Google Firebase Crashlytics
Purchase status When you subscribe To unlock premium features and keep them across reinstalls Google Play and RevenueCat

What the app never collects

  • {'.': 'The names, addresses or model of your televisions'}
  • {'.': 'Which apps are installed on your TV, or what you watch'}
  • {'.': 'Anything you type on the TV through the app'}
  • {'.': 'Your name, email address or phone number'}
  • {'.': 'Your precise location'}
  • {'.': 'Your files, photos, contacts, calendar or messages'}

3. Processing that happens only on your device

Every remote-control feature runs between this phone and your television on your local network. The list of your TVs, their addresses and their names is stored on the phone and is never uploaded. What you press, what you type on the TV, and which apps are installed on it are never sent to us or to anyone else.

The app has no account to create and no server of its own. What is described below is collected by the advertising, analytics and billing services built into the app, not by the remote itself.

5. Advertising

The free version of the app shows advertisements served by Google AdMob. To do that, AdMob collects your device's advertising ID and technical information about your device, and may use it to show you personalised advertising. This is the one category of information that is genuinely shared with a third party.

You can reset or delete the advertising ID, or opt out of personalised advertising entirely, in Settings › Google › Ads on your device. Where required by law, the app asks for your advertising consent on first launch and you can change that choice later from the app's settings.

Buying the premium subscription removes advertising from the app.

6. Purchases and subscriptions

Purchases are processed by Google Play. We never see or store your card details. We use RevenueCat to record whether your subscription is active, which receives a purchase identifier and an anonymous app user id from the app.

7. Analytics and diagnostics

The app includes Google Firebase Analytics and Firebase Remote Config. These record anonymous events — app opens, which screens and features are used, device model, OS version, app version, coarse region — so we can tell which parts of the app are worth improving and can change configuration without shipping an update.

These events never contain your files, their contents, their names, or anything you typed into the app.

8. Permissions the app asks for

PermissionWhat it is for
Network and Wi-Fi stateTo find your television on the local network and tell whether the phone is connected to one.
Wi-Fi multicastTo send the one discovery message that asks televisions on the network to identify themselves.
Nearby Wi-Fi devicesAndroid 13 and later require this permission to look for devices on the local network. The app never uses it to derive your location, and declares it as such.
InternetTo reach your television, and to load ads in the free version.

Each one is requested at the moment the feature that needs it is used, and declining it only disables that feature.

9. Third-party services

The app relies on the following services. Each has its own privacy policy:

  • Google AdMob — serves the ads in the free version (privacy policy)
  • Google Firebase (Analytics, Crashlytics, Remote Config) — anonymous usage analytics and remote configuration (privacy policy)
  • RevenueCat — records whether your subscription is active (privacy policy)
  • Google Play Billing — processes purchases (privacy policy)

We do not sell your information, and we do not share it with anyone for their own marketing.

10. Retention and security

We keep analytics events for 14 months, the Google Analytics default. Your saved televisions live only on your phone, and are removed when you delete them in the app or uninstall it.

All communication between the app and any service is encrypted in transit using HTTPS/TLS. Data stored in our Firebase project is encrypted at rest by Google Cloud. Access to that project is restricted to Pivot Master Apps, and security rules limit every signed-in user to their own data.

No system is perfectly secure. If a breach affects your data we will notify affected users and the relevant authorities as required by law.

11. Your rights and choices

  • Access and portability — ask us for a copy of anything we hold about you.
  • Correction — ask us to correct inaccurate information.
  • Deletion — uninstalling the app removes everything it stored, because it stores it only on your device.
  • Advertising — opt out of personalised ads in your device settings, or subscribe to remove ads.
  • Objection and complaint — if you are in the EEA or the UK, you may object to processing based on our legitimate interests and complain to your local data protection authority.

Write to pivotmasterapps@gmail.com to exercise any of these. We answer within 30 days.

12. Children

The app is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has provided us with information, contact us and we will delete it.

13. International transfers

Our service providers — Google and RevenueCat — operate globally, so information may be processed in countries other than yours, including the United States. Those transfers rely on the providers' own standard contractual clauses and equivalent safeguards.

14. Changes to this policy

We update this policy whenever the app changes what it does with your information, and change the "last updated" date above. Material changes are announced in the app.